Terms of Service

1. Subscription Plans & Free Trial

Jinova provides access to cloud-based operations software on a subscription basis:

• 14-Day Free Trial: All new subscriptions commence with a 14-day complimentary trial on the Starter plan. No credit card is required to initiate a trial.
• Zero Lock-In Contracts: Paid subscriptions are billed on a recurring month-to-month or annual advance cycle. You may upgrade, downgrade, or cancel your subscription at any time via your billing dashboard.
• Transparent Pricing: All listed prices are in Australian Dollars (AUD) unless otherwise specified, and are exclusive of applicable GST unless explicitly stated as inclusive.

2. Acceptable Use & Service Commitments

You agree to use Jinova solely for lawful operational purposes within your business. You are responsible for maintaining the confidentiality of staff login credentials. Jinova provides support via phone and email.

3. Invoicing, Payments & ATO Compliance

Jinova generates invoice PDFs and calculates GST based on your configured Australian Business Number (ABN) and business address. Subscribers are solely responsible for ensuring that work item pricing, tax registration numbers, and client descriptions conform to the requirements of the Australian Taxation Office (ATO).

4. Cancellation & Data Retrieval

If you cancel your subscription, your account remains active until the conclusion of your current billing period. Following cancellation, you retain a 30-day grace period to export your client records, job logs, and financial invoices via CSV or PDF before data is scheduled for secure deletion.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of the Australian Capital Territory (ACT) and the Commonwealth of Australia, and parties submit to the exclusive jurisdiction of the courts of Australia.

6. Inquiries